Lufthansa airline strike caused my flights to be cancelled. Lufthansa confirmed the cancellations and that it had not received any payment from Expedia and that I should contact Expedia for a refund. Very upset, bought our 25th wedding anniversary package through expedia in early august for aug 27th thur the 31st 4 days in cancun than the hurricane hit our home town of houston and airlines canceled all flights, something totally out of our hands.
11 months ago now and no reimbursement from Expedia. After weeks of calling Expedia and dealing from one customer service rep to another and no answers from any reps, they finally send me an email basically telling me no refunds or credits for future packages.
As of yet, I do not have my refund & am not sure how or if I will receive it!
I have bought numerous packages from Expedia in the past and am very disappointed as I will post in every sociel media possible and will not stop till I get my refund.
Eight weeks and still no refund, Expedia has blamed the bank, the airline etc.